Use the Support by Product short-cut at the top of each page, and select your product and release to find the latest Product and Support Notices, the latest and top documentation, latest downloads, and the Top Solutions that agents are using to close customer tickets. We are set up for collaborating with you with screen sharing and Web Talk. If you do not have access to a Sold To, contact your Company Administrator. Make a hardware warranty claim is only available to Avaya SSO users who are logged in and have Sold To's associated to their login.
Distributor functionality is only available to Employees or to Avaya Distributors who are logged on and have Sold To's associated to their login. If you do not have access to this Sold To, contact your Company Administrator. Enter Product Name I don't know. I hope it goes well for you! Roger, thanx for fast and very good answer. When I unpack the file I see 3 different. One type of files are for application file, another are for boot.
Should I test second and third, then choose which one is OK, and maybe delete another two, to avoid some Roll back scenario? Hope you can understand me — English is not my mother tongue Thanx a lot, again! There should also have been a sample upgrade. Sorry to hear it. So the phone is rebooting after partial download? I had a similar problem in an office that had flaky data service. It may eventually download correctly. You might want to try a different connection or move it to a different office.
If the phone keeps rebooting after a full download, it could be logic in the settings file ha and hb mismatch. Let me know if you figure it out! Any way out of it since it looks like whoever set this thing up last changed the admin password. Also try just pressing. You can set that password in the 96xxupdrade. Let me know how it goes — I can post instructions for the settings files or dhcp option if you want to go down those roads. Tried the DHCP server route, have the connected over xover cable into my laptop, got httpd up and 46xxsettings.
Tried doing the 96xxvpn. Not that I know of. So your laptop is the dhcp server and web server? In your http log file, can you see the phone requesting the settings file? Unless you just love the challenge. It would suck to get it all working and the backlight goes out, or the microphone is bad, or something. Keep me posted. So in the 96x1Hupgrade. I tried by checking group, but my phone keeps cycling. There are two files that need to get loaded. If only one is loaded, the phone will reboot cycle.
I have fat-fingered this process before, and it causes a reboot cycle where it kept loading alternating hb files. Is that what yours is doing? I am fairly new to this, and these phones rarely get updated, but we bought some that we are having issues with, and I would like to test in my area. The phones with the issues are up to date, but no matter how we tweak the 46xxsettings, only the call appr shows up on the first screen, and I need features to show up there as well, so they can actually see the call pickup lights, etc!
This will have the phone load a different config file depending upon the group. This will tell you if the group is working.
Is there a way to change the group value on a SIP phone? Whether I change it in System Manager or Site Administration it will not change in the craft settings? I can change a H. I tried the same thing on mine. I change the endpoint in System Manager. I see the change in CM, but not in the craft menu. Are you trying to load specific settings based upon group?
I do the same. I do wish we had more control over these endpoints. Do you suppose this will work? Hello Roger, I heard a rumor the 7. I am still looking for a work around as well. Just heard from Avaya, this feature is not support for SIP phones. Are you using SIP phones on your own network? This functionality is only available to customers and partners who are logged in. Please sign in now or Register using the Register Now!
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Use the Support by Product short-cut at the top of each page, and select your product and release to find the latest Product and Support Notices, the latest and top documentation, latest downloads, and the Top Solutions that agents are using to close customer tickets. We are set up for collaborating with you with screen sharing and Web Talk.
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