Sign in. United States English. Ask a question. Quick access. Search related threads. Remove From My Forums. Answered by:. Archived Forums. Exchange Server This forum provides a place for you to discuss the Exchange You are welcome to come and post questions and comments about your experience with this software. Sign in to vote. Downloading Offline address book hangs on some users' outlook with message. Wednesday, November 7, AM. We are not redireding the OAB folder. I am aware that when you initially setup redirection at the "Default Site Level", IIS assumes to push this configuration down to other virtual folders.
Then Read, Log visits and Index this resource are checked. I moved it back into the DefaultAppPool after reading that's its home per Microsoft. However we do daily scans. I did add the Exchsvr logs and Exchange Server to the exclusion list but didn't make a difference didn't think so since an AV scan only runs after hours.
Keep in mind I'm using IIS6 because at the time of this Exchange Server deployment, Server R2 bit was the server operating system at the time. So some of your suggestions don't quite line up with the verbage on the screen. For example, I can't find "Only redirect requests to content in this directory".
I am aware of the complete visual overhaul of IIS 7 and 7. We do plan to migrate to Exchange on a new virtual server, but that also poses challenges reading up on how to do it, best practice, setting time to do it, purchasing the licenses, etc So I'd like to get the OAB download in working in the meantime. In IE9 I just get the usual cannot display the webpage. It's strange to me to see the file and the direct path, and in fact to make sure I'm not mistyping the long GUID, I copy and paste the path to my PC in which I am a domain admin.
Even when I force rebuilt it, it didn't have an error. I had the exact same issue on a few PCs. Downloading the address book would never finish would hang there all day, never fail, never succeed.
Came across this thread that described the issue and the rather odd solution. Thank you!!! Been having this problem for 2 weeks now and this fixed it immediately. Thanks yoyoworld! That seemed to resolve the hung 'Updating Address Book' problem. Just to clarify, I deleted the "contents" of the Offline Address Books folder, which was a single registry-like folder entry. This folder is up to date. So I would have to do this every time we change employees.
Any other ideas for a permanent fix? Sorry to jump on this thread late but I am having this issue. I attempted to follow these instructions, but there is a step I am unsure about. It's the removing SSL on all virtual directories. Not sure what that means or what the impact is. This will not give users unencrypted access to webmail will it? Barring that, this still did not work. It also happens when you force a download of the Offline Address Book in Outlook. To do this check, sign in to the Microsoft portal, and then follow these steps:.
Click to clear the Use Guessmart check box, and then click to clear the Secure Guessmart Authentication check box. The webpage should contain lots of XML data. The figure below depicts an example of the information that should be displayed in Internet Explorer. Still need help? Go to Microsoft Community. The information and the solution in this document represent the current view of Microsoft Corporation about these problems as of the date of publication.
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